{"id":5604,"date":"2021-12-20T13:52:57","date_gmt":"2021-12-20T12:52:57","guid":{"rendered":"https:\/\/visium360.fr\/?page_id=5604"},"modified":"2021-12-24T11:11:51","modified_gmt":"2021-12-24T10:11:51","slug":"tma-space-us","status":"publish","type":"page","link":"https:\/\/visium360.fr\/index.php\/tma-space-us\/","title":{"rendered":"TMA space (US)"},"content":{"rendered":"\t\t
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Visium360 <\/strong>therefore provides its customers with a platform for submitting and monitoring the execution of their requests. It is through this system that the customer will issue his requests for corrections or suggestions for changes.<\/p>

The goal is to control the deadlines, to follow the whole circuit of processing and resolution of the request, but also to trace all the exchanges, and all the checks or tests that there could be. .<\/p>

Finally, this platform is an essential device for collecting the opinions of our customers, and for developing our tools, in accordance with their needs.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n \"macbook-2-TMA\"\n <\/div>\n <\/div>\n <\/div>
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ASSISTANCE AND MAINTENANCE<\/span><\/div>

TMA space\n<\/span><\/h2><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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ASSISTANCE<\/span><\/div>

How the assistance works<\/span><\/h3><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You must have an account on one of our platforms to use the TMA.<\/p><\/div><\/div><\/div><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The TMA space is accessible directly in the customer's work platform.<\/p><\/div><\/div><\/div><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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A Workflow circuit manages the processing of intervention and assistance requests.<\/p><\/div><\/div><\/div><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The customer can follow the progress of his requests, directly in the TMA space, or by receiving notifications sent automatically at each change of stage.<\/p><\/div><\/div><\/div><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The customer can propose changes and give his opinion on the work platform and its operation.<\/p><\/div><\/div><\/div><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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All the informations of this service is traced in the form of graphic indicators, with the aim of analyzing them and improving the service.<\/p><\/div><\/div><\/div><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Visium360 therefore provides its customers with a platform for submitting and monitoring the execution of their requests. It is through this system that the customer will issue his requests for corrections or suggestions for changes. The goal is to control the deadlines, to follow the whole circuit of processing and resolution of the request, but […]<\/p>\n","protected":false},"author":1,"featured_media":3399,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5604","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/visium360.fr\/index.php\/wp-json\/wp\/v2\/pages\/5604","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/visium360.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/visium360.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/visium360.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/visium360.fr\/index.php\/wp-json\/wp\/v2\/comments?post=5604"}],"version-history":[{"count":33,"href":"https:\/\/visium360.fr\/index.php\/wp-json\/wp\/v2\/pages\/5604\/revisions"}],"predecessor-version":[{"id":6257,"href":"https:\/\/visium360.fr\/index.php\/wp-json\/wp\/v2\/pages\/5604\/revisions\/6257"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/visium360.fr\/index.php\/wp-json\/wp\/v2\/media\/3399"}],"wp:attachment":[{"href":"https:\/\/visium360.fr\/index.php\/wp-json\/wp\/v2\/media?parent=5604"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}